Mobile Operator Benefits

Expresso IM is the smart solution for wireless network operators. It helps mobile operators to generate more revenue, attract new subscribers and strengthen their community of subscribers. Operators can retain and strengthen their brand and even extend it to the desktop environment.

Increase Average Revenue Per User (ARPU)
Expresso IM motivates users to stay connected for longer periods of time, increasing revenue generating SMS, WAP and MMS usage. The modularity of the system enables mobile operators to leverage their existing infrastructure investments to deploy IM services, resulting in a low risk launch.

Attract new subscribers
Incorporating Value Added Services based on the Expresso platform gives network operators an attractive competitive advantage resulting in new subscribers. Furthermore, the community nature of Expresso IM motivates users to invite their friends and colleagues to join the service.

Increase customer loyalty while strengthening the customer relationship
Instant Messaging, location and presence-based services are very personal in nature. Such services promote an even tighter relationship between the network operator and its customers. Personalized interfaces and contact lists increase subscriber satisfaction and loyalty.

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